Privacy Policy
Last Updated:
09 February 2023
This Privacy Policy describes how your personal information is gathered and used in the provision of PingMy.Cloud's services, communications, events and activities.
Information we gather
We store the information you provide to us in order to create an account; this includes your name and email address.
We may also collect information automatically in order to provide our services, this information may be gathered when you:
- Access or use our website;
- Download content from the Site
- Open or click links in emails from us; an
- Interact or communicate with us (such as when you request customer support).
Examples of the information we may automatically collect include:
- Network and connection information, such as the Internet protocol (IP) address used to connect your computer or other device to the Internet and information about your Internet service provider;
- Computer and device information, such as device, application, or browser type and version, browser plug-in type and version, operating system, or time zone setting;
- The location of your device or computer;
- Content interaction information, such as content downloads
- Service use metrics when using the Site, such as occurrences of technical errors, diagnostic reports, your settings preferences, backup information, API calls, and other logs;
- The full Uniform Resource Locators (URL) clickstream to, through, and from our website (including date and time), content you viewed or searched for, page response times, download errors, and page interaction information (such as scrolling, clicks, and mouse-overs);
- Identifiers and information contained in cookies
This information is not always associated with you as an individual.
Cookies
We use cookies to support your use of our services including by recognising your device. We may enable cookies from third parties for the provision of additional services such as interaction monitoring (tracking) and advertising.
Minors
Our services are not intended for use by minors (under 18 years) without the supervision of a guardian, who accepts our policies and terms on behalf of the underage person. We do not seek birth date information in order to provide our services, and do not identify minors.
How we use this information
Information gathered is used to provide, support and improve our services. We retain your information for use by PingMy.Cloud only, and do not disclose or sell it to third parties.
How we use this information
Information gathered is used to provide, support and improve our services. We retain your information for use by PingMy.Cloud only, and do not disclose or sell it to third parties.
We are committed to using your information only in accordance with applicable laws.
Storage and security
We wish to protect your privacy. Your information is stored in order to provide access to our services. We use hosting and storage systems which may transmit information across worldwide jurisdictions (such as cloud based hosting). Information is transmitted using secure encryption protocols.
You can view and edit certain information relating to your account.